Refund Policy
Thank you for choosing MemberFix plugins.
We strive to provide you with the best products and services to enhance your experience. Please read this policy carefully before making any purchases.
Refund Eligibility:
- 30-Day Money Back Guarantee: We offer a 30-day, no-questions-asked refund policy on all initial purchases of our plugins. If you are not completely satisfied with your purchase within the first 30 days of the initial transaction, you are eligible for a full refund.
- Recurring Payments: Please note that refunds are not applicable to renewal payments. Once a subscription payment is processed, it is non-refundable. Keeping track of the rebilling dates and manage subscriptions accordingly – is the responsibility of a customer.
- Partial refunds will not be issued for early termination or unused discount/coupon codes
How to Request a Refund:
To request a refund within the 30-day period, please contact our customer support team at or fill the support request form here with your purchase details. Refund requests made after the 30-day period or for renewals payments will not be honored.
Exceptions:
Technical Issues: If you encounter technical issues with our plugin that our support team is unable to resolve within a reasonable timeframe, you may be eligible for a refund at our discretion.
Refund Process:
Once your refund request is approved, refunds will be processed to the original method of payment within 5 business days. Please note that it may take additional time for the refund to reflect in your account depending on your financial institution.
If you have reported a transaction as fraudulent to your bank, please reach out to us before taking any further action.
Changes to This Policy:
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.
Contact Us:
If you have any questions or concerns regarding our refund policy, please contact us using the form below