About Memberfix
Membership Experts At Your Service
A highly experienced and diverse team ready to take care of all the hard work of running an online business for you, so you can focus on what you love – creating content, building a community, and growing your business.
Our Mission
Helping our clients to achieve their goals, make their lives easier and allow them to focus on the key drivers in growing their online businesses
Our Values - What makes us tick
We Are Innovative
We love to figure out unique, creative, and elegant ways to solve your tech problems. We humbly learn from tried and true methodologies because reinventing the wheel is just foolish. But we always strive to create and improve our own processes, tools, and systems. However, while we take great joy and pride in innovation, we never unnecessarily complicate the mission or indulge in “exploratory development” on your dime.
Our preference is always to use readily available, well-supported “out of the box solutions” whenever possible. In an industry filled with uninspired, slipshod work, delivering an elegant, future-proof tech solution to our customers is itself an act of innovation.
We Are Resourceful
We exhaust every possible resource and avenue available to deeply understand your tech problems and devise great solutions. The reality is that tech is a field where no matter how experienced you are, you can’t know how to solve every problem in advance. But we do whatever it takes to gain that understanding.
This takes the form of copious Googling, YouTubing, peer mentorship, poring over APIs, scouring knowledge bases and support documentation; reaching out to 3rd party support, engaging consultants / coaches, watching courses, going to live events, etc. Our dogged resourcefulness is a superpower that enables us to deliver results instead of excuses.
We get things done
Our customers count on us to get things done as agreed upon, on time and on budget. That is our primary objective: getting you results. We do not engage in excuse making, whining, finger-pointing, etc. We do as we say and deliver what we promise, end of story.
Our Core Services
How we help you
Membership Support
Get dedicated support from a team of membership experts
who can give you the time and confidence to focus on high-value
activities to maximize the potential of your online business.
Membership Development
Take your business to the next level with our professionally
designed membership websites and online learning
management systems
Membership Site Hosting
Supercharge Your Membership Site with Lightning
Fast WordPress Hosting
Our Story
Want to learn more about the past present and future of Memberfix
MemberFix is conceived
Our founder Vic had just come to Thailand on a one-way ticket. He was living in a dingy Bangkok hostel, eating grilled chicken and sticky rice at every meal, and desperately hustling from his laptop to build some kind of online income stream. Somehow, Vic got into setting up membership sites and decided to focus on that.
MemberFix officially incorporated
Now living in his own apartment (a major upgrade over the hostel), Vic was gaining traction with this whole membership sites thing. He was still a one-man show, but decided to register MemberFix as a real company to make things official.
MemberFix starts growing into a real agency
At this point MemberFix started bringing on team members and figuring out its offers, positioning, and marketing. There were a lot of ups and downs, and close calls, but we just kept learning and moving forward.
MemberFix taking care of dozens of customers
MemberFix has grown into a proper team, and is responsible for taking care of dozens of customers on a regular basis. We’ve also contributed to the membership sites space and broader WordPress community by releasing several plugins, going on podcasts, and establishing strong partnerships with industry leaders like MemberPress and MemberMouse.
MemberHost launched!
Our sister company, MemberHost has launched. Over the years of working with WordPress membership sites we’ve encountered so many issues with hosting and performance that we decided to partner with an industry expert and craft the most performant hosting product for WordPress membership websites in the world! Our initial customers are stunned by the performance and sign up to host their sites with us.
MemberFix implements EOS
At this point we’ve worked with many illustrious customers including Echelon Front, Splasheo, ProcessDriven, AuthorityHacker, and others. And we’re well known and respected in our industry. But what got us here won’t get us there. So we’ve decided to implement the Entrepreneurial Operating System (EOS), to help take our company to the next level of growth and professionalism, and ultimately to better be able to help our customers.
Meet the team
The people behind MemberFix: our developers, project leads and founder, with what each of them works on and a fun fact or two.