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WordPress Technical Audit and WordPress Security Audit

Find out why members can't log in, pay, or get your emails.

A WordPress technical audit that ends with a plan, not a list of complaints: what’s causing each problem, what to fix first, and the estimated hours for each fix.

A WordPress technical audit turning findings into a growth roadmap
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What a WordPress security and technical audit checks

A WordPress technical audit is a structured review of your membership site, delivered as a prioritized growth roadmap. Every finding gets tagged by severity, root cause, and recommended fix, then turned into a costed fix plan you can act on with the tools you already own.

Security is one pillar of the audit, checked alongside everything else that decides whether your site is safe and stable. If you came looking for a WordPress security audit specifically, that work is included here.

Want the short version for your board or insurer? Download our security overview (PDF).

Server, hosting, and CDN

Caching and CDN configuration, error logs, SSL, DNS, and whether your backups can actually be restored, not just whether a backup file exists.

WordPress core and plugins

A full inventory, a conflict report, a register of any custom code, and the plugin bloat that quietly slows down and breaks sites.

MemberPress configuration

Membership levels, access rules, the renewal flow, invoicing, and privacy settings.

Payments and billing integrity

Reconciling Stripe against MemberPress to catch members paying but locked out, gateways that quietly stopped rebilling, and duplicate subscriptions.

Email deliverability

SMTP, DKIM and authentication, and the chain that decides whether your member emails actually land.

Security

Admin access and roles, two-factor coverage, login and reCAPTCHA conflicts that lock out real members, exposed endpoints, and the plugins most likely to be a way in.

Member flows

Tests of signup, login, renewal and account changes, run the way your members actually use the site.

What a finding actually looks like

Every finding in your report gets the same three-part write-up: how bad it is, why it’s happening, and what fixes it. Here’s a real one, rebuilt from one of our published case studies.

Example finding

Critical

Members and the site's own administrators were locked out of login. Two-factor codes never arrived, and the login form showed multiple, conflicting reCAPTCHA boxes.

Members could not log in with the right password, and the admins were locked out too.

Cause

A combination of conflicting security plugins, missing SMTP, and restrictive hosting-level settings.

Fix

Restored admin access, disabled the login limiter, configured SMTP, and removed the duplicate security layers.

Result

Admins and members back in. Active plugins cut from 27 to 19, a 30 percent reduction, with no functionality lost.

How we traced it and fixed it

Root cause in detail

The host had installed a login-limiting plugin as a must-use plugin, which cannot be disabled from the WordPress dashboard, and its own two-factor and reCAPTCHA clashed with WordPress login. A second security plugin added a duplicate layer of two-factor. No SMTP was configured, so two-factor codes were not reliably delivered. Host-level page caching could not be excluded from membership pages.

The fix in detail

Regained admin access first, by enabling a two-factor grace period directly in the database. Disabled the login limiter at the file-system level, via the must-use plugins folder. Configured SMTP so two-factor codes and password resets deliver. Removed the duplicate security layers and streamlined the two-factor and reCAPTCHA setup.

How findings are ranked

  • Critical Members or admins locked out, or members paying but locked out of content they paid for.
  • High A failure caught before it hits members, like the 4th simultaneous login failing under load testing.
  • Medium A slow build-up, like 27 or more active plugins, several unused or duplicating each other.

Source: Fixing Broken Membership Logins and Locked-Out Members

What lands in your inbox from a full audit

  • A written report with an executive summary up front, plus system and data-flow diagrams, so someone who isn't technical can follow what's connected to what.
  • Every finding written up like the example above: severity, root cause, recommended fix.
  • A prioritized roadmap, organized around three questions: what protects the site right now, what keeps members longer, and what gets the site ready to scale.
  • A costed fix list. Each recommended fix with its hour estimate, so you choose what to fix and what to leave.
  • Instructions another developer can follow, including one who has never touched your site before.
  • A live call to walk through the findings and answer questions.

See a sample growth plan. It is a real plan we delivered, with the client’s name and figures changed.

The roadmap difference

Most audits hand you a list of everything wrong and leave. We turn the findings into a growth roadmap you can act on with the tools you already own.

1

Audit

It starts with a free initial audit. Some sites need a deeper, paid audit before the plan.

2

Growth plan

The findings in priority order, with an hour estimate for each fix. You can take the plan to any developer you like.

3

Ongoing work, if you want it

If you want us to do the work, the plan becomes a Managed TechOps retainer: a monthly block of hours we work through in priority order, month to month, no minimum term.

We’re not here to sell you a rebuild. We recommend a migration only when it’s genuinely the right call, the way we did for Head for Change after load testing showed their hosting plan couldn’t handle four members logging in at once.

Real audits, real results

Head for Change

UK charity for brain health in sport. LearnDash LMS alongside a Divi marketing site.

Problem
A plugin-heavy LMS was weeks from launch, with unknown performance risk and students sharing one school IP address.
Result
Plugins reduced from 27 to 18. Load testing caught that the 4th simultaneous login request failed on the existing hosting, before launch.
Scope
13 developer hours, before launch.
Read the Head for Change case study

Word of Wellness International

Volunteer-run health-freedom nonprofit in Melbourne, Australia. WordPress and MemberPress.

Problem
Duplicate Stripe subscriptions from an earlier SaaS platform were overcharging members 2 to 3 times. The botched migration to WordPress and MemberPress didn't clean them up or map subscriptions correctly, which locked members out of the content they paid for.
Result
18 members logged back in within the first hour of the fix going live. Delivered 5 hours under the 50-hour estimate.
Scope
50-hour rescue plan, delivered in 45. Stripe cleaned up, billing re-synced to MemberPress, SMTP configured, and a re-engagement campaign sent.
Read the Word of Wellness case study

Is a WordPress technical audit the right call for you?

A good fit if

Probably not the right call yet if

What it costs

The first look is free. It starts with a chat, because we need access to your site to audit it and you should know who you are handing that to. If we are a fit, the initial audit costs nothing. The free initial audit looks at your member journey, your site’s performance and plugins, and how your offer is structured, and gives you a general overview of where things stand.

Some sites need a deeper audit, and that one is paid. It starts at $1,000. A 12-plugin course site and a 60-plugin membership platform running three payment gateways are not the same job, so the final price depends on the size of the site, how urgent the work is, and how much careful testing a sensitive site needs. If yours needs the full review described on this page, we will tell you why and scope it against an hour estimate before you agree to anything.

For reference:

An audit plus the fixes it found

13 developer hours

The plugin and performance audit for Head for Change, a UK charity's LearnDash site.

A rescue project, audit plus fixes

Scoped at 50 hours, delivered in 45

A full rescue for Word of Wellness International, which included a Stripe repair on top of the audit.

Some sites skip the paid audit entirely and go straight from the free look to a growth plan.

After that, it is your call. The growth plan is what becomes a Managed TechOps retainer, where the same team that found the problems works through them with you, month to month, no minimum term. You can just as well take the plan to any developer you like. Nothing about the audit commits you to us.

What clients say

  • Read Avery West’s story
  • Read Don Crosby’s story
  • They host and maintain/develop new functionality for our WordPress site, which is large and complex (91 plugins!). They do fantastic work and have an unparalleled commitment to customer service. We could not run our site without them! More importantly, they are extremely technically competent AND they specialize in membership sites, so they know a lot about how to achieve the functionality you need.

    Tien ChiuHandweaving Academy
  • It is just beautiful… I actually want to go to this website… you should be very proud of your team.

    Michele ClarkeTechServe Alliance Read the case study
  • Love having MemberFix on my team! It’s priceless to have the peace of mind knowing someone who really understands how WordPress and the membership software works is just an email away. Your responses have been courteous and prompt, your help and advice invaluable.

    Lindsay CMind Muscles for Traders

The work behind it

SOME OF THE AWESOME FOLKS WE’VE WORKED WITH
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Book a chat

Tell us about your site. We’ll have a chat, and if we’re a fit, we run your initial audit free. You’ll get a general overview of where things stand, and a straight answer on whether you need a deeper look.

WordPress Technical Audit

Tell us about your site.

A chat with a technical team member. If we are a fit, it leads to a free initial audit of your member journey, performance, plugins and offer structure.

✓ Book a chat, or just get a reply within one business day
✓ Talk to an expert who helps first, not a hard sell
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WordPress technical audit FAQ

What do I actually receive after a WordPress technical audit?

A written report with an executive summary and diagrams, every finding tagged by severity, root cause, and recommended fix, a prioritized roadmap, a costed fix list with hour estimates, instructions another developer can follow, and a live call to walk through it with you. That is the full audit. The free initial audit looks at your member journey, your site’s performance and plugins, and how your offer is structured, and gives you a general overview of where things stand.

How much does a WordPress security audit cost, and how long does it take?

The initial audit is free. If your site needs the deeper paid audit, it starts at $1,000. We scope it against an hour estimate rather than a flat fee, and the final price depends on the size of the site, how urgent the work is and how much testing it needs. You see that estimate before agreeing to anything. For reference, a plugin and performance audit for a LearnDash site, including the fixes it found, ran 13 developer hours; a full migration rescue that included a Stripe repair was scoped at 50 hours and delivered in 45.

Is this a security audit or a technical audit? What’s the difference?

Security is one part of a wider technical audit, not a separate product. We check admin access, two-factor coverage, and the login and reCAPTCHA conflicts that lock out real members, alongside your server, plugins, billing, and email. If you searched for a WordPress security audit specifically, that work is included here.

Will you make me switch hosts, themes, or plugins?

No. The roadmap is built on the tools you already own. We only recommend a migration when it’s genuinely the right call, the way we did for Head for Change after load testing showed their hosting plan couldn’t handle four members logging in at once.

Can you find billing problems between Stripe and MemberPress?

Yes. Reconciling Stripe subscriptions against MemberPress access is a core check. Real audits have surfaced members paying but locked out, subscriptions set up as one-time instead of recurring, and duplicate subscriptions overcharging members two to three times.

What happens if I only want the audit, not the fixes?

That’s fine. The audit and the fixes are separate on purpose, so you can take the plan to any developer if you’d rather not have us do the work. If you do want us, the plan usually becomes a Managed TechOps retainer, month to month, with no minimum term.

Vic DorfmanReviewed by the MemberFix team, led by Vic Dorfman, WordPress developers with 10+ years auditing, fixing, and scaling membership, course, and eCommerce sites. Last reviewed September 2026.