Membership Tech Problems?
Not Anymore!
Don’t let mundane tech tasks bog down your success.
Get dedicated support from a team of membership experts who can give you the time and confidence to focus on high-value activities to maximize the potential of your online business.
The MemberFix Team’s Got You Covered
As seen on
Don’t You Wish You Had A Team of WordPress and Membership site Tech Experts Solving Your Problems While You Sleep?
Now you do.
MemberFix is a small, passionate team of tech and membership site wizards who take all the burdens of running an online business safely off your hands.
So you can do what you do best: create content, build an amazing community and grow your business.
We Love Our Customers, They Love Us Back!
We work with Membership Site Owners all around the world
Thanks to Terra Dawn from Uncork Your Dork for this great testimonial. We love having you as a custom Terra!
Terra Dawn
Uncork Your Dork
This testimonial is for the MemberFix unlimited membership site support service.
Adam Dukes
SocialSinergy.com
I recently had the honor and pleasure of working with NoFap(tm), a website that aims…
Alexander Rhodes
NoFap Academy
Tomas Michaud
Vic Dorfman
Fiona May
WomenOnTransition.com
Mark Webster
AuthorityHacker.com
MemberFix is awesome. They’re reliable, fast and focussed! No need to enter the Outsourcing lottery, just hire MemberFix!
Jules Watkins
iPhone Hero
MemberFix is awesome! My only regret is that I didn’t hire them earlier. I am very picky about my contractors as I’ve been hiring contractors for several years and have dealt with a dozens of WordPress contractors. MemberFix is by far one of the best and extremely trustworthy and punctual. They know their stuff and are quick to respond to emails.
Mandy McEwen
Mod Girl Marketing
Love having Memberfix on my team! It’s priceless to have the peace of mind knowing someone who really understands how WordPress and the membership software works (and much more) is just an email away. Your responses have been courteous and prompt, your help and advice invaluable. Highly recommended
Lindsay C
Mind Muscles for Traders
Thanks–loving everything about this service so far!
Danno Sullivan
Uke Song of the Month
I couldn’t leave feedback for a more deserving person. Vic is the real deal… He is always ready to get the job done, responsive and fair in pricing.
Ty Cohen
Kindle Cash Flow
Vic has been very good to work with. He’s efficient, prompt, and courteous.
If you need a little help getting your online business MOVING, Vic will help you, without any of the BS and flakiness associated with people in his position.
Andrew Henderson
Nomad Capitalist
See what more of our happy customers had to say
SOME OF THE AWESOME FOLKS WE’VE WORKED WITH
Get The Expert Support And Guidenace You Need For Your Membership Site
How it works…
A ‘MemberFix’ can be anything related to your online business: A fix, troubleshooting, an integration, or any kind of small to medium sized jobs. We’ll even work with your 3rd party apps!
Our #1 priority is to resolve your issues quickly and professionally. We work on your requests as they come in, one at a time, until they’re resolved!
Submit your MemberFix request and then fuggedaboutit! You focus on higher level stuff, we take care of the fix, everyone’s happy.
Ways We Make Your Life Easier
Here Are Just A Few Examples Of Memberfix Requests:
Save you time and hassle by installing your theme and plugins for you
Connect your membership plugin to your email service
Something not working on your site but you don’t know what it is? We’ll take a look under the hood and fix you right up.
We’ll protect your content so only your members can access it
We work with all the major membership plugins and we’ll set up your core configuration properly
Stop site hacking with core updates, malware scans, malware removal and security hardening.
We’ll speed up your site and improve your GTMetrix and Google Pagespeed Insights scores
We’ll work with your vital 3rd party apps (like ClickFunnels, your shopping cart, your email service, Zapier, etc.) to make sure your business “machine” works seamlessly.
We’re Zapier pros and we can connect just about any 2 applications based on dozens of different triggers and corresponding events.
Are you a stickler for making things look “just so”? No problem, tell us what you need and we’ll jazz up your pages for you!
Have a question about best practices, which app to use, or marketing? Email us and we’ll gladly share our wealth of experience to help you move the needle on your business.
We regularly update our knowledge base with solutions to common problems both for our benefit and for yours. Never face the same problem twice with our documented solutions.
What Kind of Tasks Can You Request?
In the matrix below you can see a small sampling of the apps we work with, real life example tasks for that app, what category the apps belong to, and which MemberFix plans support task requests for that app.
There are many more NOT on the list because we’ll work with virtually any app!
Ways We Make Your Life Easier
Choose Your Preferred Way Of Working With Us
Option #1 -
Project Flex Time
From
$
95
/Per hour
- Buy as many flex hours as you need
- Flex hours never expire
- Full Project Management services baked in!
- Perfect for large projects custom integration
- Use your hours for any project you want weather your’s or client’s
- The more hours you commit to, the deeper your discount!
Most Popular
Option #2 -
Monthly Support Plans
From
$
147
/per Month
- Hands-free, proactive monthly updates
- Update: plugins, themes, WordPress core
- Full regression testing on staging application
- Daily incremental backups to the cloud
- Discount on any developer hours you purchase
- Responsive email support
- More options avaliable!
Cancel Anytime
Money-Back Guarantee
We bill you monthly for our service but you’re free to cancel at anytime for any reason. And if you’re not satisfied with the quality of our service, we’ll refund your money within 30 days of purchase.
Ready to get the support you need?
If you need help with your membership website, please fill out the form below and tell us how we can help you.
Real people, real results
Don’t wrestle with your tech problems alone, hear how we’ve helped other clients improve their sites and free up time
Terra Dawn
Uncork Your Dork
Adam Dukes
SocialSinergy.com
Alexander Rhodes
NoFap Academy
Ways We Make Your Life Easier
Frequently Asked Questions
Here is our questions and answers section, and also our terms of service. Please read this section carefully and contact us if you don’t understand something or have additional questions. By signing up for MemberFix you hereby agree to these terms. View our Terms of Service
Certainly! Please send us an email to discuss your plans and schedule a call to get into the details. 🙂
We’re WordPress support experts and our team solves hundreds of problems every month. If you have a WordPress/membership problem but not sure if we can help, please use live chat or contact us to find out more.
MemberFix distinguishes itself from competing products like WPCurve in two main ways.
1 – We are able to accept a much wider range of tasks and work with a much wider range of apps than most of our competitors. This makes us much more useful when you something done in ClickFunnels, or in your email app, or with your shopping cart, etc.
You can see the different kinds of tasks we can do and the variety of apps that we work with in our handy Task Matrix.
2 – In addition to expertise with WordPress in general, our team has a special knack for membership site technology.
We’ve been working with membership sites, setting up integrations, setting up email marketing and shopping carts, and basically learning and mastering the entire gamut of apps and tasks that accompany the membership site world.
This means our competency extends well beyond basic level WordPress stuff. Many customers come to us after finding that our competitors provide only marginal utility in their business, and have too many restrictions on what they will and will not do to justify the investment.
We strive to accept all kinds of tasks so that you can count on us to delegate virtually any tech “stuff” without having to sign up for a bunch of different providers or hire outsourcers of dubious quality.
As many as you want. However, we strongly recommend that you submit no more than 3 tasks at a time, which we will queue up according to the priority you request. You may submit more but we don’t recommend it since A) we work on one task at a time and B) it will just result in a diffusion of attention and energy on both our sides.
We’re fair and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the friendship. Our policy is that we work on one task at a time and only move on to the next task when the prior task is finished. This workflow establishes a pace that gets high-priority things done without overwhelming our team and we’ve found it to work well.
Yes! Just one MemberFix subscription gives you support for all websites that you own.
If you have clients or customers whom you’d like to service via MemberFix please ask them to sign up for their own MemberFix subscriptions or sign up for additional subscriptions on their behalf.
It simply means we’ll support you on as many tasks and projects as you need within the constraints of our terms and Service Level Agreements (SLAs). 🙂
Vic leads our development team remotely from his home base in Phuket, Thailand. Our team members are spread across the US, Thailand, Eastern Europe and Canada. Your information is 100% safe and secure and is never, ever shared.
We insist on the use of PrivNote and LastPass for sharing of secure information.
No. Our monthly service is billed using a recurring monthly subscription in a Prepay model (i.e. you pay then you claim your product). There are no contracts to sign, setup fees or cancellation fees. Our customers retain us every month because we’re the #1 provider of Membership site support.
Plus you can always just buy a few developer hours if you don’t need monthly support.
Our team will start working on solving your problem on the same business day you sign up. We have to check your details and activate your account first. Once that is done, you can submit your first job.
Absolutely, security is a specialty of ours and a huge priority both internally and with regards to our customers.
If your site gets hacked or incurs a malware infection while you’re a customer of ours, we’ll do everything we can to fix the hack and get you back up on your feet ASAP.
If you sign up for MemberFix with already infected sites, we will repair the infection and harden your sites against future attacks. However, in this case because the sites were already hacked, you agree to waive your right to a refund request. Repairing hacks is expensive and time consuming, and it wouldn’t be fair to have us repair hacked sites and then request your money back.
Further, if you only need to repair a hack but you don’t really need WordPress / membership site support, we have a dedicated malware removal service. ?
Yes. If you’re not 100% satisfied with our service in the first 7 days, we will refund your subscription. We will certainly ask you why you’re requesting a refund so we can improve our product, but if you prefer not to answer you will of course still get a refund. ? This applies to new customers only.
No, but we respond to requests and questions fairly quickly.
For time sensitive and/or larger projects, it’s better to purchase flex hours. Our monthly plans have limitations that work great for ongoing support but can hinder healthy progress on bigger or time sensitive projects.
To find out whether we can meet your deadline please submit an inquiry and we’ll coordinate with you as quickly as possible!
Please email vic@memberfix.rocks and I’ll take care of you.
No. MemberFix is not a credit-based product.
You may request unlimited tasks. But if you don’t make any task requests on a given month, we don’t provide any kind of compensatory service the following month to “make up for it”, so to speak.
The reason we can offer MemberFix at a much more affordable rate than if you were to hire a dedicated membership site consultant is partly because it’s a 2-way street. We depend on the consistent monthly income, and you in turn depend on us to be there when you need a task completed.
If you can’t make full use of a MemberFix subscription you’re welcome downgrade to a lower plan or to cancel and come back later. ?
We certainly don’t feel right accepting money from our customers with providing more than commensurate value in exchange.
No. We only issue refunds for new customers who are not satisfied within the first 7 days.
As soon as your monthly payment goes through, those funds are committed and non-refundable. However, we’re happy to cancel your subscription at any time before you get rebilled.
Please note that it’s your responsibility to cancel a subscription if you feel like you’re not making full use of MemberFix. Any requests to issue refunds on the basis of services not rendered because of a failure to make use of MemberFix will be denied.
That’s why it’s important to determine before you purchase a subscription with us whether or not you’ll be able to make full use of it. We help you with that. 🙂
Thankfully, the great majority of our customers submit tasks regularly, follow up and keep us on task, and feel like they’re getting MORE than their money’s worth.
Just look at our testimonials!
No problemo! Hit us up on chat or contact us and we’ll answer any questions you may have.
As most of our team is based in Southeast Asia and Eastern Europe, our hours are 7am to 7pm, Bangkok time (GMT +7). However, we work on tasks 7 days a week. 🙂
Vic is well known in the online marketing world as the membership site setup expert. When his consulting business out grew his ability to help all the folks who contacted him, we decided to build a great team that offers affordable, quality membership site fix-it services to our clients.
We use PrivNote to securely receive credentials and store them in Bitwarden in order to share all login credentials internally and with our team.