Limited Black Friday Offer
Annual Deal
Sign up for one of our Care Plans for 10 months and get 2 months as a bonus!
$397/month
$330/month
*Price varies based on plan.
How do Care Plans work? Click Here to read all the details, terms, & conditions.
WHAT’S INCLUDED
Bank of developer hours
Proactive updates, fully tested
Daily incremental backups
Automated uptime monitoring
Security setup and monitoring
Unlimited emergency requests
Monthly reports
Monthly strategy session
Delegate your tech work and projects to our rockstar team and let us help you CRUSH 2022!
Bank of monthly hours for ongoing tasks and projects
Weekly proactive updates by our team, fully regression tested!
Daily incremental backups to the cloud
Automated uptime and security monitoring and resolution
Monthly reports
Monthly mastermind / strategy session
Tech Problems? Not Anymore!
The MemberFix Team’s Got You Covered
Don’t You Wish You Had a Team of WordPress and Membership site Tech Experts Solving Your Problems While You Sleep?
Now you do.
Memberfix is a small, passionate team of tech and membership site wizards who take all the burderns of running an online business safely off your hands.
So you can do what you do best: create content, build an amazing community and grow your business.
We Love Our Customers, They Love Us Back!
Thanks–loving everything about this service so far!
Love having Memberfix on my team! It’s priceless to have the peace of mind knowing someone who really understands how WordPress and the membership software works (and much more) is just an email away. Your responses have been courteous and prompt, your help and advice invaluable. Highly recommended!
Vic is awesome. He is reliable, fast and focussed! No need to enter the Outsourcing lottery, just hire Vic!
I couldn’t leave feedback for a more deserving person. Vic is the real deal… He is always ready to get the job done, responsive and fair in pricing.
Vic is awesome! My only regret is that I didn’t hire him earlier.
I am very picky about my contractors as I’ve been hiring contractors for several years and have dealt with a dozens of WordPress contractors.
Vic is by far one of the best and extremely trustworthy and punctual. He knows his stuff and is quick to respond to emails.
Vic has been very good to work with. He’s efficient, prompt, and courteous.
If you need a little help getting your online business MOVING, Vic will help you, without any of the BS and flakiness associated with people in his position.
MemberFix is fantastix! You guys are help sent from the heaven. Response time is amazing.
You guys have been life savers for me. We had been trying to find help at home with the baby to free me to learn and build it but when we switched to paying your team…it was a lot better! Your team could actually build it correctly instead of my learning curve! And I could focus on the other aspects on the company set up!
Annual Deal
Sign up for one of our Care Plans for 10 months and get 2 months as a bonus!
$397/month
$330/month
How do Care Plans work? Click Here to read all the details, terms, & conditions.
WHAT’S INCLUDED
Bank of developer hours
Proactive updates, fully tested
Daily incremental backups
Automated uptime monitoring
Security setup and monitoring
Unlimited emergency requests
Monthly reports
Monthly strategy session
What Kind of Tasks Can You Request?
In the matrix below you can see a small sampling of the apps we work with, real life example tasks for that app, what category the apps belong to, and which MemberFix plans support task requests for that app. There are many more NOT on the list because we’ll work with virtually any app!
Questions and Terms of Service
Below is our questions and answers section, and also our terms of service. Please read this section carefully and contact us if you don’t understand something or have additional questions. By signing up for MemberFix you hereby agree to these terms.
I don’t have a membership site yet. Can you set one up for me?
Certainly! Please send us an email to discuss your plans and schedule a call to get into the details. 🙂
How is MemberFix different from competing products like WPCurve?
MemberFix distinguishes itself from competing products like WPCurve in two main ways.
1 – We are able to accept a much wider range of tasks and work with a much wider range of apps than most of our competitors. This makes us much more useful when you something done in ClickFunnels, or in your email app, or with your shopping cart, etc.
You can see the different kinds of tasks we can do and the variety of apps that we work with in our handy Task Matrix.
2 – In addition to expertise with WordPress in general, our team has a special knack for membership site technology.
We’ve been working with membership sites, setting up integrations, setting up email marketing and shopping carts, and basically learning and mastering the entire gamut of apps and tasks that accompany the membership site world.
This means our competency extends well beyond basic level WordPress stuff. Many customers come to us after finding that our competitors provide only marginal utility in their business, and have too many restrictions on what they will and will not do to justify the investment.
We strive to accept all kinds of tasks so that you can count on us to delegate virtually any tech “stuff” without having to sign up for a bunch of different providers or hire outsourcers of dubious quality.
How long does a task take to complete?
We complete tasks within two business days, most within 24 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.
I’m thinking about signing up… when will you solve my problem?
Our team will start working on solving your problem on the same business day you sign up. We have to check your details and activate your account first. Once that is done, you can submit your first job.
Do you complete tasks on weekends?
Yes.
Do you offer 24/7 support?
No, but we respond to requests and questions fairly quickly.
I haven’t built my site yet. Is your service right for me?
Absolutely. 🙂
On Your monthly plans do my unused credits roll over to the next month?
No. MemberFix is not a credit-based product.
If you don’t submit any task requests on a given month, we don’t provide any kind of compensatory service the following month to “make up for it”, so to speak.
The reason we can offer MemberFix at a much more affordable rate than if you were to hire a dedicated membership site consultant is partly because it’s a 2-way street. We depend on the consistent monthly income, and you in turn depend on us to be there when you need a task completed.
If you can’t make full use of a MemberFix subscription you’re welcome to downgrade to a lower plan or to cancel and come back later.
We certainly don’t feel right accepting money from our customers with providing more than commensurate value in exchange.
I want to sign up, but I have more questions…
No problemo! Hit us up on chat or contact us and we’ll answer any questions you may have.
What are your hours?
As most of our team is based in Southeast Asia and Eastern Europe, our hours are 7am to 7pm, Bangkok time (GMT +7). However, we work on tasks 7 days a week. 🙂
How can you help me?
We’re WordPress support experts and our team solves hundreds of problems every month. If you have a WordPress/membership problem but not sure if we can help, please use live chat or contact us to find out more.
How many requests can I submit at a time?
As many as you want. However, we strongly recommend that you submit no more than 3 tasks at a time, which we will queue up according to the priority you request. You may submit more but we don’t recommend it since A) we work on one task at a time and B) it will just result in a diffusion of attention and energy on both our sides.
Will you support multiple membership sites?
Yes and no.
We only do proactive updates on your main site.
But a MemberFix subscription gives you support / tasks for all websites that you own.
If you have clients or customers whom you’d like to service via MemberFix please ask them to sign up for their own MemberFix subscriptions or sign up for additional subscriptions on their behalf.
Who are your team members and where are they located? I’m worried about security.
Vic leads our development team remotely from his home base in Phuket, Thailand. Our team members are mostly in Eastern Europe. Your information is 100% safe and secure and is never, ever shared.
We insist on the use of PrivNote and BitWarden for sharing of secure information.
Do I have to commit to a contract?
In the case of this Black Friday deal there is a 12 month commitment for both of us. However, if the relationship is not working we can always have a transparent chat and figure out how to make sure everybody gets what they want. 🙂
Can you help if my site has been hacked?
Absolutely, security is a specialty of ours and a huge priority both internally and with regards to our customers.
If your site gets hacked or incurs a malware infection while you’re a customer of ours, we’ll do everything we can to fix the hack and get you back up on your feet ASAP.
If you sign up for MemberFix with already infected sites, we will repair the infection and harden your sites against future attacks. However, in this case because the sites were already hacked, you agree to waive your right to a refund request. Repairing hacks is expensive and time consuming, and it wouldn’t be fair to have us repair hacked sites and then request your money back.
Further, if you only need to repair a hack but you don’t really need WordPress / membership site support, we have a dedicated malware removal service. ?
Do you offer a money back guarantee?
Yes. If you’re not 100% satisfied with our service in the first 7 days, we will refund your subscription. We will certainly ask you why you’re requesting a refund so we can improve our product, but if you prefer not to answer you will of course still get a refund. ? This applies to new customers only.
How long can I keep this Black Friday deal?
For as long as you remain subscribed. If you sign up today you will get rebilled for the same amount next year unless you cancel. Note that you’ll get a rebill reminder a week before your card gets charged so you have time to decide if you want to continue working with us or not.
Please email support@memberfix.freshdesk.com and we’ll take care of you.
